Update From Disney Guest Relations About Theme Park and Resort Opening

Here is an official message from Disney Parks Blog updating the status of Disneyland and Walt Disney World:

An update from Guest Relations at the Walt Disney World Resort and Disneyland Resort

Dear Guests,

It’s an understatement to say that the past few months have been a challenging time for us all.  As we navigate the longest park closures in our histories, we’ve loved hearing your kind words of hope and seeing how you’ve made your own Disney memories at home has uplifted and inspired us all.

During this time, we know it can be difficult to plan your Disney vacation. Now more than ever we’re longing for the opportunity to come together with family and friends to escape, to celebrate, to re-do missed milestones, like birthdays and anniversaries and to make new Disney memories.

Given the current uncertainty as to when we will reopen Disneyland Resort or Walt Disney World Resort, we’ve had to periodically adjust the schedule for the ability to book hotel reservations at our resorts. While we’re currently accepting reservations starting in July 2020 at both resorts, as this situation evolves, timing may continue to shift. 

As we continue to follow guidance from government and health care officials regarding how we’ll be able to reopen our parks and resorts in a responsible way, we may also need to make real-time adjustments to booked experiences, park tickets and park passes.  

Please know that if any reservations you may have made need to change, we will work with you to make the necessary modifications.

If you haven’t already, we encourage you to check out the recent blog post from our Chief Medical Officer, Dr. Pamela Hymel, on how we’re planning for re-opening our parks and resorts.

Our focus remains on the safety of the entire Disney community. Be sure to keep checking our websites for more details, and stay tuned for more information right here on the Disney Parks Blog

We appreciate your understanding and patience as we navigate this unprecedented time together. We continue to be moved by the incredible support and passion our guests have shown for our Disney family, and we hope to see you real soon.

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Walt Disney World Begins Canceling Reservations Through June 13

Announcement from Disney to Impacted guests:

Important: Disney Resort Hotel Closures

In keeping with our focus on the well-being of our Guests and Cast Members during these rapidly changing times, Disney Resort hotels and theme parks at WaltDisney World Resort are currently closed until further notice.

Your upcoming travel dates are impacted by these closures. You have the option to modify or cancel your Disney Resort hotel reservation or Walt Disney Travel Company package up to your original check-in date. If no action is taken, we will process any refund due to your original form of payment if a payment had been made. If you did not book through Disney directly, please contact your Travel Professional. Note that cancellation fees imposed by third-party suppliers, including airlines and rental cars, as well as nonrefundable products like travel protection plans, are deducted from refundable amounts for Walt Disney Travel Company packages.

If you wish to reschedule your vacation for a later time this year, pleasecall407-939-4251or your Travel Professional.

Rest assured, we will continue to monitor the situation and make timely decisions based on expert guidance. For the latest information, please visit DisneyWorld.com/Updates.

We thank you for your continued understanding, and we hope to see ya real soon!

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Disney Springs Reopening: What to Know

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On May 27, three Disney-owned and -operated stores and venues will reopen

According to Disney Parks Blog, “Next week, many of our third-party operating participants will open their doors to Disney Springs guests. On May 27, three Disney-owned and -operated stores and venues will reopen: World of Disney, D-Luxe Burger (mobile order) and the Marketplace Co-Op. You can visit DisneySprings.com/reopening for the most current information on which locations are open.”

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The future of Disney theme parks after the shutdowns — empty seats on Space Mountain and NO hugs from Cinderella

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Avatar 2 new look released as budget is revealed

Photo credit: 20th Century Fox
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Disney Springs Begins Phased Reopening on May 20

By: Disney DestinationsMay 7, 2020

A phased reopening of Disney Springs will begin on May 20. Following the guidance of government and health officials, a limited number of shopping and dining experiences that are owned by third-party operating participants will begin to open during this initial phase. The rest of Walt Disney World® Resort will remain closed, including theme parks and resort hotels.

As we continue to monitor conditions, and with the health of Guests and Disney Cast Members at the forefront of our planning, we are making several operational changes. Disney Springs will begin to reopen in a way that incorporates enhanced safety measures, including increased cleaning procedures, the use of appropriate face coverings by both Cast Members and Guests, limited-contact Guest services and additional safety training for Cast Members.

We will apply learnings and ideas from leaders in the health and travel industries, and we’re also talking to our unions as we prepare for some Cast Members to return to work.

During the initial opening phase, Disney Springs will have limitations on capacity, parking and operating hours. Given this unprecedented situation, we appreciate everyone’s patience and understanding as we navigate through this process as responsibly as we can. Additional protocols and procedures may be announced closer to the opening date. Please check DisneySprings.com as we get closer to May 20 for the most current information on operating hours, locations and safety procedures.

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