Moments ago, at D23 Expo 2019, details were unveiled by Disney Parks, Experiences and Products Chairman Bob Chapek for “Disney Genie,” a revolutionary new digital offering set to debut in late 2020 that will enhance the way guests plan for and experience a trip to Walt Disney World® Resort. Joining other innovations like the MagicBand, Disney Genie is being designed to help guests make the most out of their visit.
Disney Genie will make planning easier and more fun by providing customized itineraries geared to your interests – from a royal, princess-themed day at Magic Kingdom® Park to a trip around the world at Epcot® for foodies and even a perfect day for thrill seekers. Certain features of Disney Genie will also be available through the Disney Travel Agents website.
Sometimes guests may know exactly what they want to do, but may not know the best time or order in which to do it. They’ll be able to tell Disney Genie what they’d like to experience, and it will quickly evaluate millions of options to present you with an optimal day. And best of all, it’s flexible! If they change their mind for any reason, Disney Genie will re-optimize their day.
Disney Genie can also send guests real-time tips and updates, including recommendations for experiences it thinks they’ll love, helping them navigate the theme parks with added convenience and comfort. If you don’t want to worry about making reservations in multiple steps, Disney Genie will even take care of that for you.
This represents yet another way we are using creativity and innovation to connect guests with the stories and characters they love, and to help them make lasting, magical memories with the family and friends they cherish most. Over the past several years, Disney parks have become more seamless and enjoyable through other digital offerings, such as mobile food ordering, the Play Disney Parks app, online check-in and so much more.
Stay tuned as development continues on Disney Genie!
