| Dear Members,I know the last couple of weeks have been a challenge for all of us. As we navigate the rapidly changing COVID-19 environment, we continue to make decisions focused on the health and wellbeing of our Members, Guests and Cast Members. Today I want to share another update with you.As a result of this unprecedented pandemic and in line with direction provided by health experts and government officials, Disneyland Resort and Walt Disney World Resort will remain closed until further notice. This closure affects all Disney Vacation Club properties, including Disney’s Vero Beach Resort, Disney’s Hilton Head Island Resort and Aulani, a Disney Resort & Spa.During this temporary closure, it is our priority to continue providing you with helpful and efficient service, even as the majority of our Cast Members are working remotely, including those in Member Services and Member Accounting.Until the decision is made as to when the resorts will reopen, all reservations scheduled for arrival during the closure time will be automatically cancelled by Disney Vacation Club on a week-by-week basis. Members do not need to cancel the reservation online or contact Member Services. In light of the unusual circumstances and to provide more flexibility, Disney Vacation Club established a temporary cancellation policy to supplement our existing cancellation rules. Details include:Vacation Points returned due to a cancellation of a resort reservation will not be placed in a holding account and will be returned to the current Use Year. This applies to all reservations checking in within the next 30 days.When a reservation involving Borrowed Points is cancelled, the Borrowed Points will be returned to the Use Year they were borrowed from. This applies to all reservations regardless of arrival date. Please allow up to 15 business days for this process to be completed.The following existing cancellation rules continue to apply:Reservation Points returned due to a cancellation of a Disney Collection Resort reservation will be returned as Reservation Points to the current Use Year.Reservations made with points Banked from the previous Use Year will be returned as Banked Points to the current Use Year.One-time use Points will be returned to the current Use Year as one-time use Points.In addition, some Members may have questions about reservation cancellations involving Points that are set to expire soon. At this time, we are evaluating the banking and expiration policy and the use of certain Points impacted by the closures. As a part of our evaluation process, we need to be considerate of the impact any changes could have on future inventory availability for the Membership overall. A decision will be made when we better understand how long COVID-19 will impact our operations.As we anticipate high call volume in the days ahead, we encourage you to use the Disney Vacation Club website for general information – and we ask that you contact Member Services only if you need assistance with an existing reservation. Any Member who would like to book a new Disney Vacation Club Resort reservation or modify an existing reservation may do so through the Member Online Booking Tool.We realize that disruptions related to COVID-19 are altering your family’s vacation plans, and we thank you for your understanding during this unprecedented time. It is our commitment to stay focused on serving you with ongoing communication and updates.We look forward to “welcoming you home” as soon as we can. | |
Archive for Scott
Disney Vacation Club Closure Updates
Disneyland and Walt Disney World Now Indefinitely Closed Amid Coronavirus Outbreak
While Disneyland and Walt Disney World had initially planned to close through March in an effort to prevent the spread of the novel coronavirus COVID-19 and comply with shelter-in-place guidelines, the U.S. Disney parks have now announced that they will “remain closed until further notice.”
Disney Partners With Vera Bradley To Launch New Merchandise
Walt Disney Co. has partnered with Vera Bradley, Inc. to launch two limited novelty patterns for Disney theme park merchandise.
15 of the best movies on Disney Plus right now
Disney Plus isn’t just for fawning over Baby Yoda. Disney’s streaming service is also home to a huge back catalogue of classic Disney movies.
Beware: No, Everyone Is Not Winning This ‘Disney World Holiday Box’
On March 25, 2020, a flood of reader searches alerted us to a dubious offer circulating on social media.
Disney & Khan Academy offering ‘Imagineering in a Box’ Free Online for Students
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Imagineering in a Box is designed to pull back the curtain to show you how artists, designers and engineers work together to create theme parks. Go behind the scenes with Disney Imagineers and complete project-based exercises to design a theme park of your very own.
Universal Orlando extends theme park closure. Disney, other parks may follow.
The theme parks and CityWalk will remain closed through April 19. Other theme parks are likely to do the same. Theme parks overseas have been closed for one to two months.
After Disney Parks Close, Family Creates Impressive Homemade Pirates Of The Caribbean Ride
For the first time in forever, Disney Parks is seeing its longest closure in its 65-year history. California’s Disneyland and Florida’s Walt Disney World have been closed for a week and will continue to remain eerily empty as the U.S. government’s “stay at home” order continues amid the spread of COVID-19. Despite the unfortunate circumstances, one family has recreated the classic “Pirates of the Caribbean” ride in their own home. Take a look:
Disney and Pixar’s ‘Onward’ to Arrive Early on Digital and Disney+
The Walt Disney Studios announced today that Disney and Pixar’s Onward will be available to buy digitally and on Movies Anywhere beginning today at 5 p.m. PST/8 p.m. EST and on Disney+ on April 3 in the U.S.
The film premiered in theaters on March 6 and earned rave reviews from audiences, including a 95% Verified Audience Score on RottenTomatoes. With cinemas currently impacted by closures due to the global health crisis, Disney will offer the film ahead of schedule to purchase on digital platforms in the U.S. beginning today at 5 p.m. PST/8 p.m. EST for $19.99.
“While we’re looking forward to audiences enjoying our films on the big screen again soon, given the current circumstances, we are pleased to release this fun, adventurous film to digital platforms early for audiences to enjoy from the comfort of their homes,” said Dan Scanlon (Director, Onward) and Kori Rae (Producer, Onward).
In Onward, teenage elf brothers Ian and Barley Lightfoot (voices of Tom Holland and Chris Pratt) get an unexpected opportunity to spend one more day with their late dad, embarking on an extraordinary quest aboard Barley’s epic van Guinevere. Like any good quest, their journey is filled with magic spells, cryptic maps, impossible obstacles and unimaginable discoveries. But when the boys’ fearless mom Laurel (voice of Julia Louis-Dreyfus) realizes her sons are missing, she teams up with a part-lion, part-bat, part-scorpion, former warrior—aka The Manticore (voice of Octavia Spencer)—and heads off to find them. Perilous curses aside, this one magical day could mean more than any of them ever dreamed.
Watch – Flying Over Empty Theme Parks – Disney, Universal, SeaWorld shutdown for Coronavirus
Due to the widespread nature of the COVID-19 disease, the major Orlando theme parks have decided to shut down temporarily to help stop the spread. During this time the parks will be shut down for longer than they ever have before. Attractions Magazine takes a glimpse at these closed, nearly empty theme parks.
