Disney:
We know many Guests and travel advisors have been eagerly anticipating the debut of the Disney Adventure. This ship represents a bold new chapter for Disney Cruise Line, as we transform a partially built vessel into a fully reimagined Disney experience at sea.
As Disney Cruise Line brings this vision to life, we’ve encountered unexpected delays in the shipbuilding process. To ensure every detail meets the high standards your clients expect from Disney, we’ve made the difficult decision to postpone the Disney Adventure’s maiden voyage to March 10, 2026.
We regret that this change will affect upcoming sailings through March 12, 2026. We understand how disappointing this news may be for Guests and sincerely apologize for the impact on their vacation plans.
To that end, we would like to extend the following to impacted Guests:
- For Guests that were booked on the original maiden voyage, we would like to offer them the opportunity to sail on the new maiden voyage scheduled for March 10, 2026 at a 50% discount of their voyage fare.* No action is necessary if Guests are able to join us on this new sailing date. We will automatically shift their reservation to the new maiden voyage, and travel advisors can expect to receive a confirmation with an updated statement reflecting their reduced fare by October 8, 2025. If Guests are unable to sail on the new maiden voyage, we ask that travel advisors inform us by September 21, 2025 to request a refund of any amounts paid to Disney Cruise Line to the original form of payment. Guests may then use their 50% discount on a future cruise.
- For clients with bookings on all other cancelled sailings, we will automatically refund any amounts paid to Disney Cruise Line to the original form of payment and provide them with a 50% discount on their voyage fare for use on a future cruise. Their future cruise may be booked upon receipt of the cancellation confirmation of their original sailing.
- To use the future cruise discount, the future cruise must be booked by March 31, 2026, and must depart on or before March 31, 2027. Please see below for additional terms and limitations.
- The 50% future cruise discount will be notated and visible on each Guest account by October 8, 2025. If booking prior to this date, please note that the discount will not be visible at the time of booking. You will receive an updated confirmation statement reflecting this discount once it is applied, within 72 hours.
- As appreciation for travel advisors’ understanding, commissions that would have been payable on cancelled sailings will not be affected and, for new bookings made using the 50% future cruise discount, commission will be calculated using the discounted price (subject to Disney Cruise Line’s sales agreement and/or commission program terms and conditions).
If Guests or clients require any support in rebooking to new sail date, please call our Contact Center using one of the available telephone numbers on our website. Alternatively, travel advisors may email a request along with the guest’s full name and reservation number to dcl.reservations.apac@contact.disneycruiseline.com. New 2027 Disney Adventure sailings will be available to book beginning in March 2026.
Thank you again for your understanding. We can’t wait to welcome Guests aboard the Disney Adventure.
* The 50% future cruise discount is applicable only to the eligible Guest’s voyage fare for a new booking. It cannot be applied to existing bookings or any other costs or charges, including but not limited to, Taxes, Fees and Port Expenses. You and/or the Guest are responsible for any balance due after the discount has been applied. The future cruise discount is non-transferable and has no cash value; it is valid only for the named Guest booked on the cancelled sailing as determined by Disney Cruise Line in its sole discretion. Once a reservation is made with the future cruise discount, no name changes will be allowed to the reservation; a name change will void the future cruise discount and the prevailing rate will be applied. The future cruise must be booked by March 31, 2026, and must depart on or before March 31, 2027. The future cruise discount is not combinable with any other offers or discounts, and it cannot be combined with another future cruise discount. Blockout dates apply. Limit one (1) future cruise discount per eligible Guest per cancelled sailing. Subject to the Disney Cruise Line terms and conditions.
