Disney’s cable networks group has brought together shows, movies, games, and other content from its three networks — Disney Channel, Disney XD and Disney Junior — into a single app: DisneyNow.
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It’s been incredible to see the Guest experience transform here over the past four years since Disney first launched My Disney Experience in 2013. From the FastPass+ service to MagicBand 2 and Mobile Order, they’re always exploring new opportunities to make guests’ Walt Disney World® Resort vacation even more convenient and more magical.
Earlier this year, Disney unveiled a redesigned My Disney Experience app with new features that spoke to Guests’ desire for an easier way to access all of their vacation plans. Today, we’re excited to bring yet another feature to the app: Online Check-In.
When guests stay at a Disney Resort hotel, they will be able to use Disney’s Online Check-In service on the My Disney Experience mobile app, expediting their arrival while providing additional convenience, flexibility and customization of their experience. The feature enables guests to start the check-in process up to 60 days before their arrival, bypassing the need to visit the front desk and giving them the opportunity to begin their vacation as soon as they set foot in Walt Disney World Resort. Guests complete their check-in by unlocking their room, when it is ready, using the MagicBands sent to them prior to their arrival.
With just a few taps of the screen, guests can make room requests, add credit card information and authorize charges, submit an estimated arrival time to help prompt room access, receive a notification when their room is ready and more. Please note that room requests are not guaranteed and Guests must provide consent to receive notifications.
As always, world-class Guest service is part of the magic of a Walt Disney World Resort vacation, and front desk and concierge cast members are available at all of our resort hotels to assist guests at their leisure for the duration of their stay.
To take advantage of the Online Check-In service and other features, be sure you download the latest version of My Disney Experience, now available in the App Store for iOS devices and Google Play for Android devices.
Get a closer look at Disney’s Online Check-In in this video!
As we’ve previously shared, a new food ordering service, Mobile Order, is debuting in Pandora – The World of Avatar at Disney’s Animal Kingdom® Theme Park.
Mobile Order, which can be found in the My Disney Experience app, offers the added convenience of being able to place orders and purchase meals on-the-go. Guests can select menu items, customize orders and pre-pay for meals during park visits – all within the app.
It’s easy to do. After guests place their order, pre-pay in the app and arrive at Satu’li Canteen, they’ll tap the “I’m here” button. That will notify the kitchen to prepare their meal. When ready, guests will be alerted through the app to pick up their meal at the designated window with the Mobile Order pick-up sign.
Please note during the initial launch period of Mobile Order, the only form of payment accepted will be by credit card. Anyone with special dietary restrictions, or those who want to use discounts or redeem dining plan entitlements must place their order with a cashier.
Stay tuned as we continue to share more about Mobile Order and additional new features and enhancements to the My Disney Experience app.
A redesigned My Disney Experience smartphone app streamlines information, but also makes it that much easier to spend more money at Disney World.
The My Disney Experience app is a one-stop shop for all things Walt Disney World® from viewing park hours, purchasing merchandise, making FastPass+ selections, getting turn by turn directions, accessing vacation photos and sharing them through Disney PhotoPass and much more.
To enhance guests’ experience when visiting Walt Disney World Resort, Disney continues to innovate and use technology in new ways, which is why they are excited to launch a newly redesigned My Disney Experience app for all mobile users today! The enhanced My Disney Experience app features a look and feel to make planning and enjoying guests’ Walt Disney World Resort vacation easier than ever.
The new My Disney Experience mobile app opens right to the park maps to help guests find attractions, restaurants, restrooms and more. It makes it easier for guests to navigate through the parks so they can spend more time enjoying the magic of Walt Disney World Resort. A new section called “Spotlight” highlights new park experiences and entertainment offerings to help guests find out the latest and greatest happenings at the parks.
And when guests stay at one of the Disney resorts, they’ll be able to use the new feature called “My Resort Dashboard,” which gives them access to their resort reservation details all in one place, including the ability to see room number, theme, building and floor once they have their room assignment. “My Resort Dashboard” even gives guests directions to your resort using Disney transportation options, a map showing them the location of their room and a link to directly call the Resort Front Desk if they need further assistance during their stay.
For Guests who enjoy visiting our other Disney Parks around the world, the new My Disney Experience app now features the same look and feel as our other park apps, making the mobile experience seamless across the globe.
Disney announced the release of Disney Enchanted Tales on iOS and Android. The kingdom-building game allows users to construct buildings and interact with characters from popular Disney films.
Now available for iOS and Android devices from their respective application stores, Disney Mix brings a decidedly “PG” rating to the world of messaging apps.
Beginning this week, guests can navigate Walt Disney World® Resort with the help of “Get Directions” – a new way finding feature on the My Disney Experience mobile app*.
“Get Directions” allows guests to conveniently navigate to their favorite Walt Disney World destination whether walking or taking Walt Disney World Resort Transportation. Using GPS navigation, this new feature provides Guests with turn-by-turn walking directions to destinations across the Walt Disney World Resort including Theme Parks, Water Parks, select Walt Disney World Resort Hotels, Disney Springs and many other locations such as Restrooms, Guest Services, shopping locations and more.
Please remind guests to remain aware of their surroundings at all times while using “Get Directions” to avoid potential safety hazards.
*Availability subject to device limitations and features may vary by device or service provider. Guests must enable location services on their device to use the functionality. Message, data and roaming rates may apply. Coverage and app stores not available everywhere. If you’re under 18, get your parent’s permission first. Valid Theme Park and online registration required.
Disney’s Movies Anywhere app caters mostly to viewers at home, but it has now become especially useful to visually impaired Nemo fans who want to enjoy its sequel in the theaters.
The Runaway Hit “Zootopia” Arrives Home via Digital HD, Blu-ray™ and Disney Movies Everywhere This Tuesday, June 7
Walt Disney Animation Studios’ comedy-adventure, “Zootopia” has broken records worldwide, earning nearly $1 billion dollars at the global box office and becoming one of the highest grossing original movies of all time. Critics and audiences of all ages have fallen in love with the wonderfully innovative mammal metropolis of “Zootopia” and the comedic chemistry of rookie rabbit officer Judy Hopps (Ginnifer Goodwin) and scam-artist fox Nick Wilde (Jason Bateman). In fact, critics have hailed “Zootopia” as one of the best films of 2016 and Richard Roeper from Chicago Sun-Times calls it “One of the best animated films ever.”
When the runaway hit arrives home on Digital HD, Blu-ray™, Disney Movies Anywhere, DVD and On-Demand platforms this Tuesday, June 7, 2016, viewers will not only be able to enjoy the vibrant world of Zootopia and reunite with their favorite characters, but also discover more about the evolution of this extraordinary tale through in-depth bonus offerings.
Bonus features include candid conversations with filmmakers and artists behind Zootopia, an alternate opening, never-before-seen characters and deleted scenes, and a sneak peek at some of the hidden Easter Eggs that make reference to Disney Animation’s most beloved films and characters.